Responsibilities

• Manage workflow, distribute repair tasks, and monitor watchmakers’ capacity.
• Ensure repair quality, deadlines, and compliance with CS KPIs.
• Support CS Manager with daily operations, improvements, and projects.
• Handle diagnostics, admin tasks, and spare parts/tools management.
• Drive continuous improvement in quality, processes, and productivity.
• Participate in training, recruitment, meetings, and special projects.

Requirements

• min 6 years of experience in the relevant field/industry
• Experience in managing 13-15 watch technician in the workshop
• Require Technical knowledge and experience in leading a team

EA License No: 05C3451
EA Personnel Reg No: R23113395
Ashley Soo Li Kim